User Flows: flows were created to map out existing processes that needed to be integrated, improved flows were introduced, as well as new flows for desired features.
Sketches and Wireframes: interfaces and features were sketched out digitally in wireframes and refined in design iterations.
Prototypes: interactive prototypes were created to be used both internally with business partners to validate interaction design patterns as well as during up-front user testing for feedback before development costs were incurred.
Validation: the developed site was validated internally with business partners and QA team, as well as tested with users for feedback to prioritize improvements in upcoming iterations.
